All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and our suppliers process the orders, which takes an additional 2–4 days.

This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

Yes, we provide free shipping on all orders above $40

You will receive an email confirmation for your order when your order is complete. You will also get a shipping confirmation email with a tracking number once your order has been shipped out. If you have any questions regarding your order status or haven't received an email, please contact us at hello@sangriapens.com

Please check your spam folder for any missing emails, and add us to your safe senders list to ensure future notifications are delivered to your inbox.