Thanks for shopping at Sangria Pens. If you are not entirely satisfied with your purchase, we are here to help.
If you need to return an item, please contact us firstname.lastname@example.org with your order number and details about the product you would like to return. We will respond quickly.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Non returnable items
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days,depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.