Shipping & Returns Information

At Sangria Pens, we’re dedicated to ensuring your orders arrive safely and efficiently. While our primary shipping focus is within the UK, we also offer international shipping to accommodate our global community of creators.

UK Shipping

• Primary Carrier: Royal Mail Small Parcel service.
• Delivery Time: Orders are typically delivered within 2-5 working days after dispatch.

International Shipping

• We ship internationally via Royal Mail. Available options include:
  • Royal Mail International Economy (No Tracking): 15-80 working days — Free.
  • Royal Mail International Standard: 7-10 working days — Costs vary by destination.
  • Royal Mail International Tracked & Signed: 6-7 working days — Costs vary by destination.
  • Royal Mail International Tracked: 6-7 working days — Costs vary by destination.
• Customs Charges: Please note, Sangria Pens is not responsible for any customs charges, duties, or taxes that may apply in your country. These are the buyer's responsibility.

Returns & Refunds Policy

• No Returns Policy: Due to the nature of our products, we currently do not accept returns.
• Refunds: Refunds may be offered on a case-by-case basis if the reason is valid. Examples of valid reasons include:
  • Damaged or defective products upon arrival.
  • Incorrect items received.

If you believe you qualify for a refund, please contact our customer service team with your order details and evidence of the issue (e.g., photos)